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Our Promise

Shop with Confidence at Growing Tree Toys!

We want every customer to be completely satisfied with their purchase from Growing Tree Toys, which led us to create the Growing Tree Toys Promise. Our Promise is to offer:

  Thoughtful Selection
  100% Safe Shopping
  In Stock Guarantee
  Same Day Shipping
  Easy, Hassle-Free Returns
  Money Back Guarantee

 


Thoughtful Selection:

Good, quality toys. We take a great deal of time in selecting the products we sell to ensure we are providing not only a wonderful selection of toys, but a wonderful selection of good, quality toys for our customers – and the children who play with them. And best of all, we have 1,000’s of toys in our selection today!


100% Safe Shopping:

100% Safe – Guaranteed! We guarantee that any purchase you make on the Growing Tree Toys will be 100% safe. Although we never intend to have an incident of credit card fraud, if unauthorized charges are made to your credit card as a result of doing business with Growing Tree Toys, you will pay nothing. See our Privacy and Security section.


In Stock Guarantee:

Our fulfillment rate is 99.9%. If you are able to place an item in your shopping cart that means that the item is available for immediate shipment. If you ever have to wait for an item to come back in stock to fulfill your order, when it does come back in stock we will not charge you for the item – it’s FREE!


Same Day Shipping:

Order by 12:00 Noon EST, we ship it the same day – or you get a FREE shipping upgrade!. If you place an order by 12:00 Noon EST, your order is guaranteed to ship the same day. If your order is not shipped that day, we will upgrade your order to the next shipping level for FREE. Same day shipping does not apply to direct ship items.


Easy, Hassle-Free Returns:

Easy, no-hassle returns, guaranteed! Growing Tree Toys offers a 30-day, money-back guarantee on all purchases. If you are not satisfied with an item(s), you may return the purchased product(s) for a full refund, excluding shipping and handling charges, providing the toy has not been played with and is in its original packaging. See our Easy Returns program.


Money Back Guarantee:

100% satisfied – that’s our promise! We believe that if we provide our customers with a great shopping experience, then our customers will visit us again. It is the same model that has made our store location successful for over 30 years. So at Growing Tree Toys you can always reach us by phone or email – and we will not rest until you are 100% satisfied with your shopping experience or you get your money back!


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